We strive to ensure that all pricing, product descriptions, specifications, and images displayed on our website are accurate, clear, and up to date. However, errors may occasionally occur due to technical issues, human error, supplier updates, or changes beyond our control. This policy outlines how pricing and product information is managed and how discrepancies are handled.
All prices listed on our website are displayed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated. Shipping fees, where applicable, are shown separately during the checkout process before payment is completed. We reserve the right to change prices at any time without prior notice, including during promotional periods, sales, or due to changes in supplier costs, freight charges, or currency fluctuations.
Product descriptions, specifications, images, colours, features, accessories, and packaging details are provided for general reference only. While we make every reasonable effort to ensure accuracy, some information may be supplied by manufacturers or third-party suppliers and may change without notice. Minor variations in product appearance, dimensions, colour shades, materials, or included accessories may occur between production batches and are considered normal manufacturing variations rather than faults.
In the event that a pricing error is identified after an order has been placed, we reserve the right to contact the customer to correct the error. Customers will be given the option to proceed with the order at the corrected price or cancel the order for a full refund. We are not obligated to supply goods at an incorrect price.
Product images on our website are for illustrative purposes only. Actual products may vary slightly due to lighting, screen display settings, or design updates made by the manufacturer. Such variations do not constitute grounds for a return or refund unless the item is materially different from what was advertised.
It is the customer’s responsibility to carefully review product information before placing an order. If you are unsure about a product’s suitability, compatibility, features, or specifications, we strongly recommend contacting our customer support team prior to purchase. We are not liable for incorrect product selection based on assumptions or misunderstandings.